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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Haley Kemper

August 22, 2025

5  out of  5
rating by Haley Kemper
"Friendly staff very easy to work with for your insurance needs"
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Kevin Perkins

August 22, 2025

5  out of  5
rating by Kevin Perkins
"Jenifer is awesome! Very friendly and informative!!"
We responded:
"Thanks, Kevin! We really appreciate the review! Thanks for being a customer!"
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bytemehrd

August 19, 2025

5  out of  5
rating by bytemehrd
"Been with the operator and owner for years. Always very nice and inciteful with the knowledge you need."
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christy hahs

August 18, 2025

5  out of  5
rating by christy hahs
"The team at Rob Isringhausens office has been great. Always helpful and easy to work with! Anytime we need anything, the team is quick to assist. Very personable. Helped relieve my stress on many occasions!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Ariel Henderson

August 8, 2025

5  out of  5
rating by Ariel Henderson
"They are always friendly and prompt to answer any questions. They also call back in a timely manner so that you aren't waiting forever."
We responded:
"Thank you so much for the awesome feedback! We’re happy to hear we could help quickly and make things easy for you. If you ever need anything else, please let us know. Thank you!"
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Logan Chance

July 31, 2025

5  out of  5
rating by Logan Chance
"Rob’s office is seriously the best! Everyone is always so helpful and very easy to talk to. Very much recommended."
We responded:
"Thank you for your review! We're delighted to hear that you find our team helpful and approachable. Your recommendation means a lot to us!"
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William Riley

July 25, 2025

5  out of  5
rating by William Riley
"Rob was absolutely outstanding and responsive to everyone of my needs after an accident on the past Easter holiday weekend. He kept me informed on what the steps would be taken next and was readily available to answer any questions I sent either by phone call or by text. He is the reason why I’m staying with State Farm"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we were able to support you promptly and keep you informed throughout the process. Providing responsive and attentive service is our top priority, especially during challenging times like after an accident. We're honored to have earned your trust and loyalty with State Farm. If you ever need anything else, please don’t hesitate to reach out!"
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John Walton

July 25, 2025

4  out of  5
rating by John Walton
"Service is always awesome Help is always available Clarification or understanding with anything is available"
We responded:
"Thank you so much for your gracious feedback! We truly appreciate your business and look forward to serving you for many years to come."
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Melanie Schwartz

July 17, 2025

5  out of  5
rating by Melanie Schwartz
"Jennifer and Rob are awesome. Jennifer text me a reminder every month to let me know my payment is due soon. Jennifer is very pleasant, positive and kind. I would definitely recommend them for auto insurance and renters."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Matthew Culley

June 26, 2025

5  out of  5
rating by Matthew Culley
"Jenn was very helpful"
We responded:
"Matthew, Thank you so much for the five-star review! We're always happy to help and look forward to serving you again."
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Erin Mahan

June 16, 2025

5  out of  5
rating by Erin Mahan
"I’ve been working with Rob’s office for 20 years and even after moving out of the area I continue to rely on Rob Isringhausen State Farm for our home and both vehicles. The service we’ve experienced has been so great and has put our minds at ease every step of the way! Will continue to rely on Rob has his team for all our insurance support."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you!"
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Linhan Mei

June 5, 2025

5  out of  5
rating by Linhan Mei
"Best service . The whole office staff is patient understanding supportive and helpful. Highly recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Johnny Smoke

May 16, 2025

5  out of  5
rating by Johnny Smoke
"Rob is friendly, polite, prompt, willing to help, knows the insurance business, and with great customer service."
We responded:
"Johnny- thank your for the review! We appreciate having you as a customer!"
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Gabriele Newton

May 13, 2025

5  out of  5
rating by Gabriele Newton
"Jennifer was very friendly and competent. Took care of my request to change insurance to new car efficiently"
We responded:
"Thank you for the review!! We’re thrilled to know you were satisfied with the service you received. Thank you for choosing State Farm for your insurance needs! Your State Farm Agen in O'Fallon, IL Rob Isringhausen"
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Miguel Sostre

May 8, 2025

5  out of  5
rating by Miguel Sostre
"Great insurance 👌"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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John Houston

April 30, 2025

5  out of  5
rating by John Houston
"I truly enjoy dealing with Rob and his staff. They are always ready to help me with whatever I need."
We responded:
"Thank you, John, we appreciate the kind words! Thank you for leaving a review! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Samuel Green

April 25, 2025

5  out of  5
rating by Samuel Green
"Rob and Jennifer are great people to work with and they follow through on all my requests in a timely manner. Great customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Ashley Couture

April 14, 2025

4  out of  5
rating by Ashley Couture
"The staff here are all knowledgable and hard working. They go out of their way to make sure your in good hands."
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs. Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Jacquelynn Luevano

April 14, 2025

5  out of  5
rating by Jacquelynn Luevano
"10/10 recommend, everyone is so nice always and very helpful! Jenn is always so attentive and answers any questions i have!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Gloria

April 10, 2025

4  out of  5
rating by Gloria
"I haven't had any issues with them."
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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janice cavaness

April 10, 2025

5  out of  5
rating by janice cavaness
"I have been with Rob Isringhausen State Farm for the last 5 years. They have always been very kind, helpful and answers questions quickly. I have great coverage."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Douglas Price

April 3, 2025

5  out of  5
rating by Douglas Price
"I'm extremely satisfied with state farm and how they've treated me and worked with me on my insurance id recommend them to anyone looking for good quality service at an affordable rate their the best so far don't be afraid to hit them up and get hooked up and thank you so much state farm take care and God bless!!!!"
We responded:
"Thank you for your 5-star review, Douglas! We appreciate your kind words and look forward to continue to serve you for many years to come. Thanks again! Your State Farm Agent in O'Fallon, IL Rob Isringhausen "
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domonique smith

April 3, 2025

5  out of  5
rating by domonique smith
"My agent was Jennifer and she was amazing. She was very informative and willing to help with everything I had questions about. She has amazing customer service."
We responded:
"Thank you for your feedback! It's our pleasure to assist you. As always, please let us know if we can ever be of any assistance to you. Thanks again! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Mya Lathan

April 1, 2025

5  out of  5
rating by Mya Lathan
"I absolutely love my representative, Rob, and Jennifer from his office. I’ve been with him for about 5 years and I’ve never had any problems. I’ve always been informed about new programs and new ways to save. I really appreciate all of their assistance."
We responded:
"Thank you for your 5-star review! We really appreciate your kind feedback! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"
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Leah Dyson

March 27, 2025

5  out of  5
rating by Leah Dyson
"Great people and great company!"
We responded:
"We’re very appreciative of your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks! Your State Farm Agent in O'Fallon, IL Rob Isringhausen"